huntercombe hospital maidenhead

This service is regulated by Ofsted. NHS England paid Huntercombe almost 190m in the years since 2015. The service previously operated under the name Huntercombe Hospital Maidenhead, but has since changed management. Taplow Manor School is a registered Independent Special School. More than 50 former Huntercombe patients have spoken to Sky News as part of a joint investigation with The Independent. I was dragged into the feeding roomand then held down. She falters and cant speak. The government must learn lessons from its past failings in order to protect patients.. This has hugely impacted staff and ultimately contributed in part to this regrettable decision to close our CAMHs beds which is the worst outcome for patients.. In May of this year, the CQC suspended ratings for the hospital, which was told to make urgent improvements. Other patients make similarly disturbing claims. She said: "Overall, my stay was a traumatic, lonely and isolating year and a half. We offer culinary schools to allow for the learning of new life whilst skills, that will with independent living in later life. I saw a child kneeing herself in the face. Being here has really changed my life for the better. And she told us: "The unit wasn't very hygienic there was blood all over the walls.". And then when the restraint got too much they'd come in, pull your trousers down and IM [injection medication] you.". The patient herself told us she self-harmed in a way that left the wall covered in blood. trailer <<696EBCE7E3184A3FB78C3D28D8149D8D>]/Prev 1053251/XRefStm 1690>> startxref 0 %%EOF 222 0 obj <>stream Inspectors found dried bloodstains on a wall in one ward, and were told patients were routinely self-harming by banging their heads against walls. She is one of a large group of teenagers, most of who don't know each other, Sky News has spoken to as part of an investigation with The Independent. Mia's mother told us she never received an apology from The Huntercombe Group. Id scratch my legs or arms until the skin came off or bang my head until I almost knocked myself out.. He said he was concerned about inadequate staffing and training and claimed there were staffing issues "pretty much every day". Figures obtained from the NHS show that Huntercombe's Maidenhead unit, Taplow Manor, was behind 57 per cent of the 2,875 sexual incidents and assaults reported to England's child and adolescent. The BBC is not responsible for the content of external sites. Our Tier 4 Child and Adolescent Mental Health Services (CAMHS) hospitals deliver specialist treatment to young people with severe or complex mental health conditions who need intensive inpatient treatment. 0000288732 00000 n Amber's mother, Nikki Boughton-Smith, said: "You hand your child over thinking they're going to get the help and the care, and the minute you realise they're not getting that. and worse than ever you can't do anything about it.". The Huntercombe Group, now part of Active Care Group, ran the unit as well as other hospitals. But the teenagers also spoke of the trauma caused by their experiences, and how they felt the units were not places where they would get better. You can find out more about archived services and how you can use the information on our page about, Caring for people whose rights are restricted under the Mental Health Act. The Fullers are among many who think it should be closed down, incredulous that neither the CQC nor NHS England has done more. FEMAIL has spoken to former patients of Huntercombe Hospital Maidenhead Bonnie Fuller, 16, explains how she was left with PTSD after a stay in the hospital Inspectors found dried bloodstains on. the service is performing exceptionally well. Huntercombe Lane South, Youngsters told inspectors they did not feel safe at the Maidenhead unit and felt it should be shut down. She was discharged in March 2016 without adequate support, she claims. Natasha said: "When in Huntercombe - something I find very painful to think about, let alone talk about - I was heavily sedated, restrained every day and injected.". Now after my rehabilitation I am not only going back home, I'm going back to work. These adverts enable local businesses to get in front of their target audience the local community. My mum once watched in horror as four male members of staff pinned me to the ground just so they could give me drugs.. contact the editor here. Finally, in March 2019, she was transferred to theElysium Brighton & Hove Clinic. Bonnie Fuller, 16, explains how she was left with PTSD after a stay in the hospital. Follow BBC South on Facebook, Twitter, or Instagram. Huntercombe Hospital in Maidenhead was responsible for more than half of the sex-related investigations reported in the 209 childrens mental health units across the country. Her daughter Mia was 17 years old when she took her own life in March 2017 at Huntercombe's Norwich unit. SL4 5UL, In Its Mental Health Awareness week from 915 May(mentalhealth.org.uk/campaigns/mentalhealth-awareness-week)and we talk to Louise Makin, Head of Internal Communications & Engagement to, Undiagnosed Emerging Personality Disorder (UEPD). Editors' Code of Practice. How to look regal by the experts the royals rely on:Tinned mackerel for youthful skin, walking through a Want better sleep? Explore in 3D: The dazzling crown that makes a king. Despite significant improvements noted in the latest CQC inspection, Taplow Manor has received a disproportionate amount of media attention in recent years. Yet she quickly became alarmed by what she describes as a profound lack of care, resulting in the death of a patient earlier this year, the full details of which cannot yet be disclosed. 0000010598 00000 n there are some services which we cant rate, while some might be under appeal from the provider. Police are still investigating, so we are unable to reveal more details of what happened. I was screaming and pressing the alarm but it took for ever for help to arrive. Learn More Overall: Inadequate. She was monosyllabic. 0000010985 00000 n Windsor, Your genorosity, care and your skill have helped me get my life back. Sky News is also aware of a claim of rape by a former patient who alleges another patient attacked them at one of Huntercombe's units. More than 50 former Huntercombe patients have spoken to Sky News as part of a joint investigation with The Independent. And an anonymous patient, who was in the Stafford unit as recently as March this year, told us: "On multiple occasions I would hide myself in a corner of a room and self-harm without staff noticing my arm bleeding when they checked on me. Neve continues: Any time a patient got angry, the staff simply used to drug us to sedate us. 0000100094 00000 n Browser Support Huntercombe Group During unprecedented times like these, it is more important than ever that we show our appreciation to the people who continue to care for the young people in our services despite the ongoing pandemic. Theyd get it stuck halfway down [my throat] and say: Youre fighting it. A spokesperson for Active Care group said the "difficult" decision to close the hospital was made after the Thames Valley. And I don't think I'm the only one. Over a four-month period 'Sally' - who wants to remain anonymous - was restrained more than 200 times, and again an urgent audit was called for over the use of restraint. Click here to view our latest report & rating. Want to bookmark your favourite articles and stories to read or reference later? SL6 0PQ. Her family made a formal complaint to the hospital in April 2020. Over 1,600 sexual safety incidents in one 59-bed childrens hospital, Save over 10% on everything with the Boots advantage card, 15% off all first time bookings over 45 - Treatwell promo code, 30% off selected brands with this Notino discount code, Extra 20% off selected fashion and sportswear at Very, Over 20% off makeup and skincare in the Charlotte Tilbury sale, Compare broadband packages side by side to find the best deal for you, Compare cheap broadband deals from providers with fastest speed in your area, All you need to know about fibre broadband, Best Apple iPhone Deals in the UK May 2023, Compare iPhone contract deals and get the best offer this May, Compare the best mobile phone deals from the top networks and brands. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Are you sure you want to delete this comment? 0000003701 00000 n we have taken enforcement action. Taplow Manor is a Tier 4 Child and Adolescent Mental Health (CAMHS) hospital for young people aged 12-18 with a diagnosed mental health condition. Also speaking to Sky News, lawyer Mark McGhee, who represents several former patients in the units run by the Huntercombe Group, said he had been told of allegations of "violations of human rights and serious physical, emotional and in some cases potential sexual abuse over a period well in excess of 10 years. Were here to talk to you about any care needs you may require. For advice on eating disorders, go to beateatingdisorders.org.uk; or for help in a crisis, call The Samaritans free. It provides specialist mental health services for adolescents and young people from 12 to 18 years of age. Bonnie stopped communicating and would often walk out during their visits. What it looks like. Sorry we are not currently accepting comments on this article. Under the terms of our contract with the NHS, we are then no longer able to guarantee we have the required resources to deliver CAMHs services. A mental health hospital for teenagers is to close months after Sky News revealed accusations of the overuse of restraint and medication along with inadequate staffing and training. To imply otherwise is misleading, as reporting incidents is critical in terms of creating a no blame culture and making sure patient safety issues are addressed quickly.. 0000003168 00000 n Our goal is to care for people and help them lead rich, rewarding and meaningful lives, however that looks for them. Even one member of staff came forward to share her harrowing experience. Ellie Morgan started this petition. Julie and James claim Bonnie was restrained against a wall and her legs were kicked out from beneath her to bring her to the floor. 169 0 obj <> endobj xref In 2018, the CQC removed registration for The Huntercombe Norwich hospital following fears over patient safety. Most populous nation: Should India rejoice or panic? Umairah Malik, of eating disorder charity Beat, says: Guidance states [force-feeding] is a last resort, and every other option must be exhausted: this might include a choice of foods or supplements, distraction techniques or extra support.. 17 February 2021, We often carry out focussed inspections on individual services. I started struggling more with eating. Situated in Maidenhead, we specialise in supporting young people with severe or complex mental health conditions who need intensive inpatient treatment. Were committed to helping every person we support feel safe, happy and empowered, enabling them to live the best life possible. The petitioner, Ellie Morgan, says she is a 17-year-old patient and claims an unnamed young person in her ward tragically passed away due to staff negligence. The Care Quality Commission (CQC) said it was inadequate in February but its operator has changed . Four years on, Bonnie describes her mental, physical and emotional trauma at the Huntercombe Hospital Maidenhead, Berkshire, one of several facilities run at the time by the Huntercombe Group. We have already taken steps to make improvements to the service and remain committed to providing the best possible care for our patients. CQC have also told the hospital to make urgent improvements to the way staff carry out observations to keep young people safe. Latest inspection: We remain committed to providing the best possible care for our patients., Elli Investments, which owned the Huntercombe Group until 2017, said: We are deeply shocked and saddened to hear of these distressing patient experiences, which failed to meet appropriate standards of care, and it is important that these incidents are fully investigated., Bonnie, however, fervently believes closing the hospital is the only way to prevent other young people suffering. "This closure is testament to the strength and tenacity of the children and their families who have suffered in these places.". (01628) 667881, Provided and run by: We don't rate every type of service. 0000002025 00000 n The data lays bare for the first time the horrific scale of sexual incidents reported at Taplow Manor, though concerns have previously been raised in relation to Huntercombe hospitals, which are now run by Active Care Group and were formerly managed by the Huntercombe Group. The Huntercombe Group said it had "learned lessons". This site is part of Newsquest's audited local newspaper network. 0000029927 00000 n Watcombe Hall closed in 2017 after it was placed in special measures. 0000100346 00000 n Yet three years later in 2017 a CQC inspection into all of Huntercombe's children's mental health units highlighted concerns about staffing and observations, and raised questions over the systems to put lessons learned into practice. I like being here with Active Care Group. Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in, Investigation: Shocking figures reveal thousands of sexual incidents in the countrys 209 childrens mental health units since 2019. Updated 25 August 2022 Taplow Manor, previous known as Huntercombe Hospital Maidenhead, is a specialist child and adolescent mental health inpatient service (CAMHS). 0000001867 00000 n Amber Rehman, who told Sky News "I've been suicidal all my life", was 15 when she went into the Maidenhead unit with serious mental health problems. Maidenhead, At Taplow Manor we have aligned and agreed our strategic goals to define what we want our organisation to achieve. The practice is permitted under NHS guidelines, but Huntercombe reinserted the tube for every feed, which is against best practice, according to the Royal College of Psychiatrists. This raises questions about the culture within these settings, that the figures are so high., Have you been affected by this story? 0000001376 00000 n 0000100735 00000 n 0000108229 00000 n Did this woman die because her genitals were cut? This experience made her eagerto give something back, so she trained as a mental health support worker. ". A spokesperson for Active Care Group, which merged with the Huntercombe Group last Christmas Eve, confirmed a young patient tragically passed away at the John Radcliffe hospital on Monday, February 14 but did not provide further details. However, a spokesperson said: We deliver our services in line with specifications set out by the Royal College of Psychiatrists and NICE, and we are regulated by the CQC. 0000011256 00000 n A mental health hospital for young people must still make improvements in several areas, inspectors have said. Join thought-provoking conversations, follow other Independent readers and see their replies. From the west, Huntercombe Hospital Maidenhead can be accessed via Bath Road (A4) from Maidenhead town centre. Only a few weeks later, however, Julie and husband James felt they had lost their daughter. "My mum is my full-time carer as I cannot be on my own due to this. Active Care Group said there are currently no plans by the NHS to pause admissions or by itself close Ivetsey Bank hospital. The support we've had from Active Care Group has been brilliant, I can't believe there is anywhere else that could do such a wonderful job looking after my son Carlo. Health correspondent Rebecca Thomas reports, Find your bookmarks in your Independent Premium section, under my profile, Huntercombe Hospital in Maidenhead was responsible for more than half of the sex-related investigations reported in the 209 childrens mental health units across the country. Taplow Manor is a specialist child and adolescent mental health inpatient service managed by Active Care Group. Julie says Bonnie saw the doctors in charge of the ward very seldom. During one visit, she found Bonnies face was really swollen. "Our sincere condolences go out to the young person's parents and all who have been affected. the service is performing badly and we've taken enforcement action against the provider of the service. Want to bookmark your favourite articles and stories to read or reference later? It said Amber's care had involved an "over-reliance on physical intervention and medication". Video, The secret mine that hid the Nazis' stolen treasure, Shooting suspect was deported four times - US media, King Charles to wear golden robes for Coronation, More than 100 police hurt in French May Day protests, MasterChef Australia host Jock Zonfrillo dies, Disney faces countersuit in feud with Florida, Street piano confiscated as public 'break rules', NFL player's daughter, aged two, drowns in pool, US rock band Aerosmith announce farewell tour, Explosion derails train in Russian border region. She returned to Huntercombe for a nine month stay, where she repeatedly try to take her own life. the service isn't performing as well as it should and we have told the service how it must improve. Since The Independents investigations, the CQC has rated both Active Care Groups Stafford-based hospital Ivetsey Bank and Taplow Manor inadequate. Though it is a private hospital, many of its young patients (aged 12-18 with severe or complex mental health conditions) come via NHS referrals. Huntercombe (No 12) Limited, In Read more:The shocking truth of life in a children's mental health unit'Inadequate staffing' at Berkshire mental health unit 'put young people at risk''Treated worse than animals''It just felt like they'd given up on me'. From the west, Huntercombe Hospital Maidenhead can be accessed via Bath Road (A4) from Maidenhead town centre. Ofsted Registered Independent Special School. Digital picture of King Charles which features thousands of individual drawings Do not sell or share my personal information. We expect Active Care Group to work quickly and extremely closely with us on operational planning and this has to be done sensitively, keeping patient safety at the heart of any decisions and actions must be implemented these plans will be communicated to patients and their families as soon as possible.. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. There's no need for the service to take further action. At first, her parents were impressed. Dr Tang said: "The death of a young person at Taplow Manor in February 2022 was a tragic and sad event. 0000015017 00000 n But 2,382 people have backed a petition on Change.org demanding for the Maidenhead hospital to close down. READ MORE:M4 road closures and diversions affecting Berkshire drivers this weekend, They said: A fullinvestigation into the circumstances leading up to this tragedy has been launched and we will cooperate with any other investigations. 7 Langone Medical Center, Child Study Center, New York University, New York, NY, USA. 'My skin was so bad I stopped going out': Expert reveals his 3 top skincare tips as women tell how an Kate and William's tribute to Aberfan: Solemn royals pay their respects in poignant visit 57 years after the Ballet princess! It has been rated good by Ofsted and is a registered exam centre. The report of an inspection of the Maidenhead unit in November 2020 was published in February 2021. Huntercombe Lane South, Taplow, Maidenhead, Berkshire, SL6 0PQ. One of those patients, Nima Hunt, has waived her right to anonymity in order to speak out. A young female patient also made a report to the police of an alleged rape by another patient in 2019. The CQC has been notified about more than 700 incidents - which included serious injuries, whistleblowing or sexual safety concerns - since 2015. Huntercombe Young People Ltd said it was rolling out an "urgent action" plan with a new management team. Some of the former patients we've gathered testimonies from were in these units as recently as February and March this year. Neve Smith, a 20-year-old biomedical student at Southampton University, was admitted to Kennet ward in August 2015, aged 13. She stayed for more than two years. Please fill out the form below and our services team will respond quickly and efficiently to your enquiry. Statistics show that 48 per cent of patients who made claims in the last quarter received psychological support after making an allegation. The 7ha site is bounded to the north by the grounds of a research laboratory, to the west by Huntercombe Lane South, to the east by the Huntercombe spur of the M4 motorway, and to the south by Huntercombe Farmhouse and a path which runs east of it. In a statement to The Independent: Thames Valley Police, said: "Thames. Any other browser may experience partial or no support. She claims staff regularly restrained patients, ignored cries for help and were abusive. Huntercombe Hospital - Maidenhead is a specialist child and adolescent mental health inpatient service (CAMHS). I came forward about the sexual abuse I experienced by a Huntercombe staff member in the hope that future patients would be protected. Its you thats doing this. And I am like: Youre fighting against flesh.. Huntercombe Hospital Maidenhead was placed in special measures by the CQC in February and is now rated as requiring improvement. Having struggled with mental health from the age of 12 after experiencing trauma, in 2017, aged 15, Steph was admitted to Huntercombe for intensive therapy that she did not receive. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. As well as not being believed, your life is inherently devalued., Leanne Patrick, a nurse specialising in gender-based violence, said: Predators are attracted to places where they can have power over vulnerable people, and its no surprise that we would find a greater concentration of assaults occurring in mental health settings than in the broader NHS. The Huntercombe Group closed down three of its children's mental health units, but two remain open - the Maidenhead unit in Berkshire where Amber and 'Sally' went, and another in Stafford. Bonnie says: I had nose bleeds all the time. It concluded "there was little offered in terms of actual treatment" and described the unit as a "dark space that had an oppressive feel". inaccuracy or intrusion, then please Click here to view our latest report & rating. Words cannot express how much that means to me and my family. And it's care which the NHS is paying millions for every year. 0000068194 00000 n 0000007338 00000 n There was this huge culture of blaming patients, and very Victorian [views], like [we were] fallen women These girls are mad. And not only that, but it must be your fault, because youre mad, so youre sexually unboundaried. It led to Huntercombecommissioning an independent review, by Contact Consulting. This is how she describes her life now after her time at the unit: "I have pretty much daily seizures, walking difficulties, tics and more. When patients tried to get help from the nurses station, they were ignored. NHS England paid The Huntercombe Group almost 190m in the years since 2015. 0000107816 00000 n We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. Id describe some of the things I saw at Huntercombe as hell on earth, Steph says. This story was updated with a response from Active Care Group about its Ivestsey Bank Hospital. The care I receive helps me to be better every single day. 0000068388 00000 n Although this is not uncommon in anorexia treatment, she says the tube was repeatedly and painfully inserted and removed against guidelines published in the British Journal of Psychiatry. Dr Rosena Allin Khan, Labours mental health spokesperson, told The Independent that the government must commit to tackling sexual incidents within inpatient units. Is climate change killing Australian wine? Bonnies and Julies names have been changed. A third patient, who also wanted to remain anonymous, and was admitted to the Maidenhead unit in 2020, shared photographs of injuries to her legs and knuckles which she says were sustained during restraints. Until moving to my current unit, I began to believe that the way they dealt with me and my mental illness was right and what I deserved. Start your Independent Premium subscription today. You can find out more about archived services and how you can use the information on our page about searching for the history of care services. If you are dissatisfied with the response provided you can 0000012588 00000 n Suspended ratings are being reviewed by us and will be published soon. Amber was 15 when she went into the Maidenhead unit with serious mental health problems. Taplow Manor is due to be closed next month. Former workers claimed the alleged failings at Taplow Manor in Maidenhead, Berkshire, put young people at risk. The Huntercombe Group also ran a unit in Stafford. Let's make care better together. 0000080497 00000 n Those ads you do see are predominantly from local businesses promoting local services. I was dragged into the feeding room and then held down. She looked like shed been in a fight. Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in, Exclusive: Taplow Manor, formerly owned by The Huntercombe Group, set to close after series of care concerns raised, Find your bookmarks in your Independent Premium section, under my profile. Of the other private providers, Cygnet Health Care had 704 incidents reported across four hospitals, covering around 200 beds. Conditions we support, but are not limited to: Taplow Manor is one of the UKs largest providers of specialist mental health care for children and adolescents. "We, as parents, were reassured by staff that this was standard practice, although we have subsequently learned that restraint should only ever be used as a last resort, not as a routine procedure. It shouldn't be open. 0000096844 00000 n Danae says staff who were meant to be watching to keep her from harming herself would sometimes fall asleep. She said: "Sometimes when they were trying to get me in holds, they would swing me round really hard and I would fall into the wall so I would get bruised knuckles. Day trips and other outings are always pre-planned and we like to travel in style with our own minibus allowing for safe travel. Many abuses have been committed, and continue to be committed, in MH in-patient units across the UK. Her mother told us: "The restraints themselves were often brutal, lengthy and painful. Bonnie claims her bedsheets were rarely changed during her four-month stay, and blood from head-banging an alarmingly common form of selfharm within the hospital was regularly left on the walls. Huntercombe Hospital - Maidenhead provides specialist child and adolescent mental health inpatient service (CAMHS), including psychiatric intensive care for young people. Huntercombe Lane South, Taplow, Maidenhead, Berkshire, SL6 0PQ (01628) 667881 Provided and run by: Huntercombe (No 12) Limited The provider of this service changed. We are carrying out a review of quality at Taplow Manor. What happens is that not only do they tell you no one will believe you, they can make all kinds of other threats as well. Danae Rackliff was 15 when she was admitted to the Stafford unit in 2017 for help with an eating disorder. It is important that we continue to promote these adverts as our local businesses need as much support as possible during these challenging times. Bonnie says she spent the first few days terrified and curled up in a ball on her bed. At least one standard in this area was not being met when we inspected the service and There are a lot of patients who maybe caused significant harm to themselves, which could have been avoided had we had more staff.". And then when the restraint got too much they'd come in, pull your trousers down and IM [injection medication] you.". The DHSC was approached, but would not comment specifically on sexual incident allegations. I tried to help patients, but feel I was part of something bad. Were surrounded by wonderful greenery and encourage outdoor activities like gardening and sports where appropriate.
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