2017 Explorer purchased in 2020 with around 41k miles on it. } This website is using a security service to protect itself from online attacks. for (var attr in meta) { document.head.append(styleTag); In addition when I looked at the auto-upgrade information on the Sync screen it said the last successful upgrade was 10/02/2002. Other days it works perfect. Certain 2011-2014 model year vehicles equipped with SYNC and MyFord/MyLincoln } AM. Been at the dealer all week, they are transmission it had one of the 2.0 L engines in it, one of Fords better engines. } catch (e) { Again just spit balling what do ya I'm starting to wonder if this is just the tip of the iceberg for Ford as I'm hearing other 2021 F-150 complain of the same problems?!!? Oh yeah! Not have a radio or using This is BS! Ford Audio Control Module Select Your Vehicle: 888-907-7225 Fast Shipping Industry Leading Warranty Guaranteed Exact Fit Easy Returns Account Support Center Fast Shipping Free Shipping on orders over $99. 2018 Ford Explorer Platinum 23100 miles, Display and radio screen module failure 2 months after warranty expired. I am just praying they can get it running reliably enough for me to get a trade-and NOT into another Ford. Shipping: US $26.01 Standard Shipping. }); forum. I don't feel this is something I did on my end. doc._boomrl = function() { 19K views 4 years ago 2014 Ford Escape Stereo Issue. iframeStyle.height = 0; For doesn't want to do anything because they don't have enough complaints, but I see a lot of people complaining about the same problem. function promote() { There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. 45 second lag in any activity on the screen. JavaScript is disabled. var Monorail = { When it What a coincidence. I have a 2014 Escape Se. } }; We log all customer data and give out a warranty # for tracking. the radio but is now a programmable module that I've put a CD in and it forwards through all songs showing titles and artist. Did a factory reset in the unit, the screen never came back on. var loaded = false; Car going back in again Monday 12th July as APIM has failed again! Only show this user. win = iframe.contentWindow; weeks and first part didn't work (audio control module), now a new radio being installed document.getElementsByTagName('head')[0].appendChild(eventsListenerScript); Stil no sound. We own a business and always bought Fords for our fleet vehicles. productPageHandle(); at the best online prices at eBay! It just disconnecting the battery and reconnecting Love my Fiesta, loved my syncuntil the sync died this past month andthe dealer seems to not want to deal with it. Bluetooth works but again no sound. Luckily I purchased the 100k mile 7yr extended warranty. It's a real shame this is still a problem. Also they had no idea why it showed 2002 for last upgrade. So it had wires, and when the black plastic piece blew off it yanked the wires and smashed the interface against the side of the car. After a week of this it died altogether. . In January 2020, a customer complaint was filed for the 2016 Ford Escape, citing an issue with the vehicles APIM that caused the GPS, radio, Bluetooth, and rearview camera features of the vehicle to all fail. It started by having a couple of very loud static pops various times for about 2 weeks, but then it just stopped working and the am / fm is not available on touch screen. Service mgr. document.cookie = 'loggedConversion=' + token + '; expires=' + twoMonthsFromNow; Out of warranty of course. } If she has a MyFord Touch system, it is possible that this could be an extend warranty item. document.write = customDocumentWrite; Taurus X X They tried to tell me warranty had expired but I showed them the original contract.Always save your documents. 2017-07-24. I bought a Platinum F150. script.src = window.BOOMR.url; , Byrider Franchise Opens New Store in West Palm Beach, Byrider Franchise Opens New Store in Farmington, Byrider Honors Franchisees At Annual Convention. Every one should file a law suit againts ford }); Asking to charge $1,900- $2,300 for a new unit and Install. trekkie.methods = [ right arrow. 'page', This is crazy. I am so frustrated!!!!!!! var script = doc.createElement("script"); sendRequest: function sendRequest(endpointUrl, payload) { I tried a soft reset and it attempts to kick on. I have a 2013 Escape SEL , dealership tells me that the audio control module is failed, out of warranty. So i replace with Amazon APIM and it drained my battery in one day. I got ford escape 2018. } else if (window.Checkout && window.Checkout.$) { some forums about doing a soft reset. The SYNC no longer works in the car.Any other owners having this issue?. I like the car, but I will never buy another Ford. Well, they only go off error codes now so they have to order this part and I get to wait another period of unknown time til it comes in. script.onerror = function(e) { Yes, this will be the last ford I purchase. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. Will be back with either good or bad news ;-). it has been randomly beeping for no reason. I bought my 2018 Ford Expedition and just 3 years after buying and out of warranty the APIM needs to be replaced. As I understand this is vehicle specific and VIN specific. I can only turn the volume down to not hear static. $12,395 . Anyone has a Job2 KR, Platinum or Limited scheduled yet? event_created_at_ms: currentMs, 2017 Ford Explorer bought in 2020 with 40k miles. Limited offer with approved credit on select vehicles at participating dealers. event: "ga4kit_info", Oil change people could find no obvious leaks or issues. I took it into Ford and they told me that they don't have a clue why so must replace. I've done all the same things to try and Maybe there should be a law passed. do i need to cut some wires? I have maintained almost absolutely perfectly. Has anyone found a solution yet? They agreed to lower my portion to $200+. Comes and tells me it's still not fixed and it's a bad APIM. 2018 FordMustang EB with 18K miles, my screen just shuts off and turns on when it decides to. C-MAX X X }, Was told sorry we can't tell you this. Waiting for dealer service. ]; var productPrice = "179.99"; Ive had this car for a little over a year (bought used) and somehow my warranty covers the screen/camera but not specifically the APIM so now I paid $99.95 for a diagnostic and supposedly need to pay $700 for a new APIM. My 2013 Ford Escape, the audio quit working. 2 weeks ago I left work radio is fine. The CD player portion of the ACM is very delicate and can get damaged in shipping. I will never buy a ford again. tooth on phone and car and reconnected/reset. var script = document.createElement("script"); it does not happen every time I start the car, but 1 out 3 times. With daytime running lamps. regardless of mileage. unavailable. From there, the system will alert you if there are any open recalls on your specific model. 184 reviews. }, LOADER_TIMEOUT); I have to use a screwdriver to press on it hard enough to unplug them. window.BOOMR.themeVersion = "5.1.2"; var twoMonthsFromNow = new Date(Date.now()); }, window.BOOMR.renderRegion = "gcp-europe-west1"; DroneMobile connects your car to your smartphone and other smart devices for remote start, security, and tracking. After checking all of the fuses, I ordered a new audio control module (am/fm radio cd player) and. Each time I had I have recently went to Subaru and module was why the radio was stuck on AM. window.dataLayer = window.dataLayer || []; settings - IF I push play quick enough, it will work again. Industry Leading Warranty Since then, there have been several recalls and complaints related to Fords APIM. Watch the video below to see how to send us your unit! Speak with one of our experts 1-844-211-6126 Description Warranty Shipping Returns Electrical failures and rear camera distraction do not feel safe. !o&&jdgm.loadCSS.requestedUrls.indexOf(d)>=0||(jdgm.loadCSS.requestedUrls.push(d), Hello I just brought brand new 2018 Ford svd 3 months ago an the car was perfect find when I brought till last month the radio started messing up . Not interested. Thanks for nothing Ford! Ford needs to take responsibility and replace, no charge to customers. While the vehicle was still under warranty I took it in and had to pay a $100 to get an update, which was ridiculous and a money grab by the dealership. 2023 CarGurus, Inc., All Rights Reserved. Your IP: They received it Thursday, fixed it and sent it back on Friday. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I just paired my phone to it and I can receive calls and I }); If the truck gets warm from sun or the engine, the console will suddenly wake up. Next vehicle: Chevy. I was still driving at this point trying to get over. var args = Array.prototype.slice.call(arguments); document.addEventListener("onBoomerangLoaded", function(e) { } thought it wasnt going to work, so I went in the house. var parentNode = where.parentNode; Both deliver responsive performance and. ..the 2019 F150 with their junk Sync system. What?? It's too bad because this will be the last Ford I buy and recommend to people not to buy a Ford. 2015 Ford Escape and I have had no luck fixing the Same for mine. I also have had same issues- when it first happened dealer said it was the APIM. This is so frustrating on such a young vehicle. script.id = scriptId || "boomr-if-as"; Screen has an extremely slow response to touch. var productCollection = "ACM Repair Service"; Stop doing Bad business. }; Last night, the radio was blaring in the car in the garage again turning on by itself. December 2020 day, night sensor had to be replaced due to it constantly being dark. them in the long run as existing customers bail on them and there NO customer service. stopped looking, I turned off the engine. var where = document.currentScript || document.getElementsByTagName("script")[0]; Would recommend with five stars to all my friends. Click to reveal Did a factory reset on the unit and now the screen is black and Ford says its the APIM that its bad and they want $1300 to fix it. for (var i = 0; i < trekkie.methods.length; i++) { Dealer says its bad. e.detail.BOOMR.init({ time. Escape has only 20K miles on it. I fought with Ford who told me it was no longer under warranty. htmlDiv.classList.add('jdgm-theme-fix-html'); (function() { scriptTag.innerHTML = thisThemeFix.js; context_url: window.location.href, its r my 2014 Ford Escape I drive to work 5 days about 100 miles a day mostly highway miles is this ok. CarGurus has 35,490 nationwide Escape listings starting at $1,246. }); then get back in and restart the car with everything queud on the iphone and car bluetooth If we receive it damaged we will always send you a picture. After 15 days, yesterday, I finally received my vehicle back. } minutes, I went back out, turned on the car, and found out it had worked. productBrand: productBrand, dont know. contentGroup: "product", This after having to have my transmission rebuilt before the 50,000 mile mark. I took my truck into the shop because USB ports are not working so can not use carplay. Mine is a Sync 3 module, but this seems to be a common issue from the first Sync system going forward. I am trying to reset this. warranty start date of the vehicle on Ford vehicles, and six years on Lincoln vehicles, Industry Leading Warranty The I just want to say thank you to centex for all his help. Just had the APIM replaced on my Lincoln Navigator 2021. It has now been a month and still waiting for my APIM which tells me A LOT of these are failingsounds like they need to have a recall. To add insult to injury no idea when they will have the new part. This appears to be a very common issue with Ford vehicles. When I took it to Ford they told me I needed to replace the amplifier kit which I did. Everything lights up and it It worked for 3 months and then quit again. I've put a CD in and it forwards through all songs showing titles and. No They tried to reprogram it and still the problems were still there. The ford dealership said the warranty is up. I should be having these problems. The screen would take a while sometimes to come back up. Easy Care warrenty is a ripoff. after that you will have to pay shipping to us. I still owe 20k on it. 2014 Chevrolet Equinox LS | Great MPG, MP3 Connection, CD Player, Cruise Control, Keyless Entry, Power Windows, Auto Transmission. that to happen..Can we disconnect all the syn stuffand just have a radio??? "if" : "i"; } // XHR beacon That's cool. The problem is the ACM (Audio Control Module) which legal actions being taken. These include: Thankfully, we will cover each of these recalls and customer complaints below to help you determine if a Ford vehicle is the right choice for your next used automotive purchase. bootstrap = function(parent, scriptId) { I didn't wanna buy this junk vehicle to begin with, but wife just refused to let me get what I felt was the better vehicle, anything but a Ford. So is there a location that describes how to use forscan for that purpose? This APIM software module is a complete failure and FORD know it. Now Bluetooth won't work. My 2013 Ford Escape Titanium radio and audio system is not working again! appStart(); The part is quite expensive. 100% of the times I start it while Im in it. Especially the silly fact that I have a warranty with 4 years left and yet wont cover it since it does not specially state APIM. Warranty is not transferable if you sell the car. Now the battery is dead and the alternator probably too as it wont hold a charge. if (link.relList && towed and tow company Fast and reliable. var thisThemeFix = jdgmThemeFixes[Shopify.theme.id]; F-Super Duty X X I have the same exact issue in my SEL same audio gear as the OP and have been shopping on ebay. I have a 1965 mustang I drove to college. USB ports won't work, phone won't connect. jdgm.docReady=function(d){(e.attachEvent?"complete"===e.readyState:"loading"!==e.readyState)? Domestic shipping will be covered both ways for the first3 months after receiving your radio. At 37k miles same issue. manufacturer would have been ok to deal with but telling me I'm spending +$1,000 The Fora platform includes forum software by XenForo. Likely issues is solder joint stress causing fractures of solder and intermittent connections. Recall no. Sometimes it would turn n and work perfectly. Which I had Im 1200.00 APIM replacement required on a 2018 F150 STX with 32,000 miles on it. However, it mentioned that using ForScan you are able to configure the ACM to your vin and enable the satellite radio. This warranty has expired on my 2013. I will never buy Once installed now they say I need a new APIM. I didnt know that was what it was until my Bluetooth and USB completely quit working a few weeks back and had the dealership run diagnostics. }; }); enabled: true, First Ford and maybe the last. NO recall?!?!?! My car has started freezing up when I turn the radio channel, try to turn the heat on or air on, when I am on the phone, it will cut off and trying to place a call is insane because it takes 15 minutes for the part to unfreeze. Dealer said the APIM is bad and they needed to order a replacement part. match[1]: undefined; And is it possible to disconnect them without cutting? return document.cookie.indexOf('loggedConversion=' + token) !== -1; It seems there is a widespread issue with Fords and their APIM. If the warrantee is window.jdgmSettings={"pagination":5,"hide_badge_preview_if_no_reviews":true,"verified_badge_placement":"left-of-reviewer-name","widget_location_format":"country_iso_code","all_reviews_include_out_of_store_products":true,"enable_review_pictures":true,"widget_theme":"align","remove_judgeme_branding":true,"preview_badge_home_page_install_preference":true,"review_widget_best_location":true,"platform":"shopify","branding_url":"https://judge.me/reviews","branding_text":"Powered by Judge.me","reply_name":"Automotive Circuit Solutions","footer":true,"autopublish":true,"review_dates":true,"enable_custom_form":false}; .jdgm-xx{left:0}.jdgm-prev-badge[data-average-rating='0.00']{display:none !important}.jdgm-author-all-initials{display:none !important}.jdgm-author-last-initial{display:none !important}.jdgm-rev__replier:before{content:'automotivecircuitsolutions.com'}.jdgm-rev__prod-link-prefix:before{content:'about'}.jdgm-rev__out-of-store-text:before{content:'(out of store)'}@media only screen and (min-width: 768px){.jdgm-rev__pics .jdgm-rev_all-rev-page-picture-separator,.jdgm-rev__pics .jdgm-rev__product-picture{display:none}}@media only screen and (max-width: 768px){.jdgm-rev__pics .jdgm-rev_all-rev-page-picture-separator,.jdgm-rev__pics .jdgm-rev__product-picture{display:none}}.jdgm-preview-badge[data-template="product"]{display:none !important}.jdgm-preview-badge[data-template="collection"]{display:none !important}.jdgm-verified-count-badget[data-from-snippet="true"]{display:none !important}.jdgm-carousel-wrapper[data-from-snippet="true"]{display:none !important}.jdgm-all-reviews-text[data-from-snippet="true"]{display:none !important}.jdgm-medals-section[data-from-snippet="true"]{display:none !important} Sometimes I would get a loud crackling noise and later that day it may work or it may completely reboots the computer and reloads the If you baked your board you will only be receivinga 90 day warranty due to this method often ruining the unit. ACM. Performance & security by Cloudflare. is an issue and the Ford mechanics doc = win.document.open(); Escape again Even Ford emblem on start-up was backwards. It appears to be an styleTag.innerHTML = thisThemeFix.css; e.detail.BOOMR.t_end = new Date().getTime(); dollars to (maybe) fix a radio is unacceptable. var currentMs = new Date().getTime(); If you own a Ford model or you are looking at buying one used and would like to see if there are any open recalls on the vehicle, you can visit the National Highway Traffic Safety Administrations website and type in your vehicles VIN number. window.ShopifyAnalytics.lib.page(null,{"pageType":"product","resourceType":"product","resourceId":5408391856286}); Find your parking spot, monitor drivers, and get directions to your car at a glance. Time for a Honda? frequently and here's the distant dot could } Unfortunately, the next morning, the screen is out again -- no radio, no blue toof, no GPS, nothing. APIM Module "SYNC Module". controlled by the ACM. Very disappointed with Ford's response when so many consumers are complaining about the same issue and coming out of pocket. Very sad. Tried multiple times resetting it and nothing coming after it finally died. script.id = "boomr-scr-as"; Rear camera displays are distracting and safety issue while driving forward. Never know when the battery will die and leave me stranded due to APIM malfunctions. I had a 2003 Harley F150second best to my mustang. The dealership told me it will be $600 for a new Have you figured out the problem yet? II have a Ford mustang 2017 The radio works sometimes doesnt work other Was told I need a new APIM modular it is $1800 my question is why hasnt Ford made this a recall when they did make it a recall on other models. The dealership called Ford warranty department. combination of holding 2 buttons anyway that Securely pack your unit, using the correct box so that your unit will not get damaged during shipment. parent.appendChild(script); } else if (window.attachEvent) { APIM unit went as it seems to do in every make and model of a ford. Enjoy savings on safety and comfort! I then restarted my iPhone Bluetooth setting. The truck has been at the local Ford dealer now for thirty-one days waiting for a working APIM. doc.write(""); After a couple of hours, unit warms up and the screen comes on. Help us help you - what is your year, engine, drivetrain, trim and SYNC version? Happens intermittently when remote started and allowed to warm up. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. userType: "visitor", Your down payment on other vehicles may vary. Did that but didn't help. Wake up Ford! wouldn't make it past 100K without the transmissions failing. if (dom) { trekkie.load( working. How to Remove Radio CD Player from FORD Escape 2013 for Repair. As soon as I told them they were wrong, they said that they tried to update my APIM Module and it wouldn't update. stated the 14 escape had no Ships from United States. above by many Ford owners. I purchased my car brand new!! }, I have a 2018 Ford F-150 with similar problems. Then turn schema_id: schemaId, Not really certain Ford/Lincoln has a handle on quality issues as I look at my current Lincoln experiences and the recalls on my F-150also read about others who are dismayed about the same. We have a dud. it and voila all the functions came back so Also caused issues in the power outlets shorting. }; All electronics on dash were out. SYNC screen appeared to be working. Dubya, I had seen that. trekkie.load = function(config) { var match = window.location.pathname.match(/checkouts\/(.+)\/(thank_you|post_purchase)/) Cannot be combined with other offers. Speakers (before the audio went out completely). While I have no sound for backup, radio and hands free, people on the other end can hear Long story short, the car needs to be turned on and off without the iPhone in proximity or I also went through hoops on the CMax sync and Ford gave me a window.BOOMR.snippetMethod = "p"; Ford Escape Audio Control Module Select Your Fitment: 888-907-7225 Fast Shipping Industry Leading Warranty Guaranteed Exact Fit Easy Returns Account Support Center Fast Shipping Free Shipping on orders over $99. Im just gonna trade this mfer for a Grand Cherokee. Touchscreen now longer works. 2019 Ford F150 APIM module badDo not buy a Ford. Brake lights were frozen on.Zero power toengine. This is our 4th and last Ford vehicle. If there is not a recall on this issue, I will never buy a ford again. This saleis for a repair service, not a part. Not even 24 hours later! Oh, and you are correct, the extended warranty referenced by @ralph7up relates only to the APIM - not the ACM. Click to reveal If no one will help this will be the last ford I buy!!! link.addEventListener("load", promote);