The air transfer through AirMed was paid out of pocket due to the time constraints in order for a preauthorization to be accomplished. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Search Job Postings Our Corporate Values Watch Careers Watch The Blue Cross and Blue Shield of Alabama apps are free to members and non-members to download, but rates from your wireless provider may apply. Each day brings an opportunity to create something better. Note that complaint text that is displayed might not represent all complaints filed with BBB. Click on it. It is fast, easy and always available. BCBS Customer Service Call the toll-free number on the back of your member ID card for BCBS customer service. So not only was I lied to and told that my primary care physician was added onto my card but I was billed for services because not only did they not add the primary care physician theyre telling me they cant go back in the service so whats the point of me paying for insurance if youre not going to pay for the services and the lady I spoke with all the phone today ****** was super rude to the point where my Blood was boiling I cant wait until the market place opens back up so I can get this insurance switched over immediately Ive never had a problem with Blue Cross before but this is ridiculous and the customer service is subpar. See details. If I need to cancel the federal plan and re-apply that can be arranged, but I need a refund of $ $854.13 for health insurance and $92.00 for dental insurance for the period I was double insured.Sincerely,*********************** **************** ************. BBB Business Profiles generally cover a three-year reporting period. Step 4: After you have completed the login details correctly, click the Login button to log in to your account. I would like a refund of $ $854.13 for health insurance and $92.00 for dental insurance for the period I was double insured.I have tried to resolve this by phone with BCBS of Alabama, but they have pointed me towards the federal market place which then refereed it back to BCBS of Alabama. You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website to learn more about our Dental Plans. Sign in to create your job alert for Researcher jobs in Greater Birmingham, Alabama Area. Step 2: Next, locate the Login button at the top-right corner. We aim to serve customers through value-driven, quality products and services. I had coverage for $49.15 a month for a year all messages via email at the beginning of January I was sick and had not been able to check email bcbs raised my premium to $917.00 a month and wipe out my bank account causing me to be overdrawn and incurred bank charges I have been I cancelled policy 1/7/23 and have been trying to get a refund since then. Additional resources from Blue Cross and Blue Shield of Alabama Symptom Checker Do You Know Where to Go? To continue to the Prime website, click "Accept." To initiate his best possible recovery, we decided to transfer him to **** ******** ******* in Houston for rehabilitation on November 11, 2020. BBB Business Profiles may not be reproduced for sales or promotional purposes. At Blue Cross, our strategy is simple. Per Federal Guidelines, you are eligible for Plan F only if you became eligible for Medicare prior to January 1, 2020. Email the Sales Call Center (AdviseMe@bcbsal.org) anytime. by upholding our reputation as the Caring Company. If you want to stay on the Blue Cross Medicare products website, click "Cancel". Internet browser compatible with Simconnect Login official site, Reliable internet access for laptops, tablets,s or smartphones via a PC or smartphone, These are some tips to help you ensure a successful login, To avoid login problems, make sure you have a reliable internet connection. BBB is here to help. ACA Section 1557 Discrimination Grievance Form, https://www.medicare.gov/MedicareComplaintForm/home.aspx. The above claim processed correctly and you were No one, to my knowledge has reached out to Dr ******s office to help rectify the situation, Select from over 115 networks below to view available data about this business. Someone will get back to you within two business days. Box 303017 Montgomery, AL 36130-3017. However, you may still obtain a copy by logging into your my BlueCross account, or request a copy by calling the customer service phone number on the back of your ID card. My husband and I both have Medicare with the highest level of Supplemental BCBS of Alabama insurance coverage. Contact Customer Service: In order to serve you better you can email Blue Cross and Blue Shield of Alabama at bcbsalmedicare@bcbsal.org. HealthEquity is our business associate and is an independent company that provides account-based plan services to Blue Cross. Sometimes you will need to enter your username or email. Thank you for your interest in our Short Term Plan. I am looking for a manager to call me and the processing of the 2 counselor visits for which I have already paid for out-of-pocket.I never would have thought I would have to escalate such a simple matter. Phone ************** If you wish to view claims or benefit information, please go to Call the National Information Center at 1-800-411-BLUE (2583) weekdays from 8 a.m. to 8 p.m. Eastern time. Dear ********************:We have been contacted by the Better Business Bureau regarding your complaint about the priorauthorization for a medication that has been recommended for youBased on our review, an appeal was received on Friday, February 10, 2023. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Get your plan details such as common copay amounts, HSA balances & claims on the go. 450 Riverchase Parkway East. His date of discharge was January 27, 2021. BCBSA employees work in our offices in Chicago and Washington, D.C. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website and be taken to another website. Call 205-220-7200 (local) Call 1-866-904-4130 (toll free) Behavioral Health For general information on our Behavioral Health programs, such as provider manuals and provider toolkits, use one of the following contact methods for New Directions Behavioral Health: Visit their website Email providerrelations@ndbh.com Call 1-888-611-6285, Option 3 . If this data is unavailable or inaccurate and you own or represent this business. Contract Number: NDJ848247670. We look forward to answering your questions. Click the link in the email we sent to to verify your email address and activate your job alert. Blue Cross and Blue Shield of Alabama have not specified a salary for this role. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Customer Reviews are not used in the calculation of BBB Rating. From October 1 through February 14, we are available 7 days a week. Blue Cross shall not be liable for privacy breaches, security incidents or similar events due to the use of social media sites. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Step 3: Type your email address into the appropriate field, and then click the Submit button. I personally think that 17 months of processing should be enough time to resolve this issue. Step 4: bluecross blueshield alabama customer service phone number will send you an email with additional instructions on how to reset your password. Email the Sales Call Center (AdviseMe@bcbsal.org) anytime. Therefore, Blue Cross advises users of these sites against sharing any personal health information or any other information the user would otherwise not feel comfortable being made public. Our Customer Service team provides a platform for learning how to effectively serve our members as the voice of the company by upholding our reputation as the Caring Company. GetDirections. Blue Cross and Blue Shield of Alabama Products; Resources; My Account; Talk to a D&B Advisor 1-800-280-0780. Business Directory . This link takes you to another web site. As a Patrius representative, I agree to the payment terms and conditions of Patrius Health and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. The estimated total pay for a Customer Service Trainee at Blue Cross and Blue Shield of Alabama is $45,287 per year. For questions about claims payments, health, and dental benefits, or to order insurance cards, please call Blue Cross and Blue Shield of Alabama at 1-800-760-6851. Blue Cross and Blue Shield of Alabama : New Registration my BlueCross New Registration Online access for our members is free, easy and secure! We reference sites that we think might be useful or of interest to you, but we are not responsible for the content or privacy practices used by other site owners. Save time. If you want to stay on the Blue Cross website, click "Cancel.". Keep track of medication with on-the-go reminders and daily schedules. The full refund totaling $917.26 has been issued to you by direct deposit in two payments, one for $739.72 and the second for $177.54.We hope this information is helpful. Contact Blue Cross and Blue Shield of Alabama for information about health insurance coverage, medicare supplement plans and prescription drug coverage. I kept trying to get off the call and they wouldn't turn me loose. Do your customer service reps even care about their clients? Find my BCBS company. To continue to the HealthEquity website, click "Accept." I keep being promised that someone will return my call and tell me what is going on, as of today I have not received a phone call. All rights reserved. Our customer base consists of individuals and families not covered by an employer plan, and over 28,000 companies from as small as two employees up to many of the largest corporations in the country. Please Note: You can also Apply Online Now. Precertification. Information on Health Handbook, myRx Planner, and Baby Yourself apps are for educational purposes only and are not a substitute for personal care from a licensed physician. We have process typically takes up to three to four weeks.We hope this information has been helpful and regret BBB Business Profiles are subject to change at any time. Asthma Chronic Obstructive Pulmonary Disease Heres everything you need to know about it. Prime has agreed to follow Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information. However, weare granting a one-time exception to change your effective dates for both your health and dental contractsfrom January 1, 2023, to February 1, 2023. I was also told that I may or may not receive my money back from the months that I should have been covered by insurance. Birmingham, Al 35244. Alabama Blue mobile is now available for your Android devices intended for use by all Blue Cross and Blue Shield of Alabama members. We'll consult with you to find the optimal solution tailored to your unique workforce and business objectives. up front for covered services. I have been waiting for Dr ******* ****** of Andalusia Alabama, to be admitted to the network for over a year, I have called BCBSAL numerous times, have been promised that someone would look into why he has not yet been added so that I can select him as my designated care provider. Contact Us - GroupAccess - Alabama - Contact Sales Your Preferred Contact Method Email Phone I am interested in learning more about: Health Dental Vision Whom Should We Contact? Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members. Once they finally figured out my Cobra, I asked about the reimbursement process to get these claims reimbursed to me and meanwhile I uploaded the reimbursement claim, the invoice, and the paid receipt. Find My BCBS Company When you register for myBlueCross, you gain 24-hour access to personalized information. If you receive a call that appears to originate . Blue Cross Blue Shield Association (BCBS, BCBSA) is a federation, or supraorganization, of, in 2022, 34 independent and locally operated BCBSA companies that provide health insurance in the United States to more than 115 million people. Member Discounts Take advantage of member-only discounts on health-related products and services. After more than 6 calls- resulting in being told to "wait for a response", a live agent actually told me "don't get seen by a doctor". Explore our enrollment timeline to plan for Medicare. We regulate the brand and licenses to all 36 Blue Cross and Blue Shield local companies. Plus, Baby Yourself Maternity Program members get exclusive features such as access to a personal nurse and prenatal gifts. Use the link below to find your local BCBS company's website. any hardship this matter may have caused you.Sincerely,Customer Service, **** ************ **** **** ****** *********** ** *****Name of Patient: **** *******Contract Number: ************Dear **** *******:We are responding to your complaint concerning Dr. ******* ******s network status.We cannot go into detail concerning anything between a physician and Blue Cross and Blue Shield ofAlabama, but we are happy to advise everything has been straightened out. From October 1 through February 14, we are available 7 days a week. Research, Analyst, and Information Technology, 's-Hertogenbosch, North Brabant, Netherlands, Senior Manager Operations Excellence (m/w/d), Analista de Sistemas Linux (Mlaga o alrededores), Assistent/in Kundenberatung Hypothek (m/w/d), Lugano - mit Sitz in Zrich, NEW & REMOTE - Workday / Adaptive Planning Consultants, See who Blue Cross and Blue Shield of Alabama has hired for this role, Experience in a position requiring problem solving and analytical skills, Experience in a position demonstrating time management and organizational skills to organize and prioritize tasks, Experience in a position demonstrating research skills to research information using a computer and/or reference materials, Demonstrated experience in a keying environment, Strong communication skills to interpret and communicate information both orally and written, including documenting detailed information, Experience in a position with production, accuracy, and/or timeliness requirements preferred, Experience adjusting and adapting to necessary changes due to business needs preferred, Claims coding and ICD knowledge preferred. Get on-the-go access to health information and tools available on your smartphone or mobile device. Contact Blue Cross and Blue Shield of Alabama for information about health insurance coverage, medicare supplement plans and prescription drug coverage. To access your member services, please visit your BCBS company. myBlueCross is operated by Blue Cross and all privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. provider. Number: ************Claim Someone will get back to you within two business days. A refund for your premiums will be directly deposited intoyour account within 14 business days. with Dr. ****** and Blue Cross and Blue Shield of Alabama, any eligible payment has to be made to the Name of Patient: ************************. Help Your Employees Get More from Their Benefits For information regarding network providers or to speak with a Mental Health professional, please call 1-877-297-0089. Prime is our business associate and is an independent company that provides pharmacy benefit management services to Blue Cross health plans. If you want to stay on the Blue Cross website, click "Cancel". They indicated they would go back to the provider and pay them anyway and I had to get my monies from that provider. Your Medicare Number can be found on your red, white and blue Medicare Health Insurance card. You may also visit them online at . For customer service assistance, visit our website, www.fepblue.org, or contact your Local Plan at the phone number appearing on the back of your ID card. In order to serve you better you can email Blue Cross and Blue Shield of Alabama at bcbsalmedicare@bcbsal.org. Customer Service Manager - RISE Training Area at Blue Cross and Blue Shield of Alabama Birmingham, Alabama, United States 938 followers 500+ connections As a matter of policy, BBB does not endorse any product, service or business. Keep track of your moods, kicks, weight, and more! The customer service department has been dismissive and I have been getting the run-around. Why can't **** Cross/**** Shield of Alabama's customer service do the same? Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583. 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. Track your pregnancy and baby's development to ensure the best possible health during pregnancy. You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website and go to AlabamaBlue.com. 450 Riverchase Parkway East Three forms are also available to aid providers in preparing an appeal request. Don't have your card? To file a grievance related to ACA Section 1557 please complete the ACA Section 1557 Discrimination Grievance Form and mail to: Blue Cross and Blue Shield of Alabama To continue to our Commercial website, click "Accept." We employ over 3,000 people at our corporate headquarters in Birmingham, Alabama, including our service centers and satellite offices around the state.