Cross border fees are set at 3% and are only applicable when you use your currency in a country other than the ones we offer. Max daily cash withdrawal 110,000 HUF How do I close my Post Office travel money Card? 0000025686 00000 n You may be able to withdraw it at a local Post Office branch or ATM, although fees may apply. Wise is the trading name of TransferWise, which is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, Firm Reference 900507, for the issuing of electronic money. This means that a 20 purchase in Spain would cost you 20 and will be deducted from your euro balance. We have a fully mobilised purchase journey, but if you are using a mobile device and experiencing problems it may be easier to start the process again on a desktop device. Max daily cash withdrawal: 1,500 TRY Please call 0345 8500 900 during our office hours, which are Monday to Saturday from 8:30am to 5:30pm. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Any fees relating to commissions, card issuer or delivery will be displayed during the order process. If you have a question, feedback or complaint about your experience in branch, heres how to tell us. You can load it with between 50 and 5,000 (see more on load limits below). Whichever way you choose to order your card, don't forget to activate it once it arrives. 2248 30 Contactless for making fast and convenient low-value transactions, Manage, top up, transfer between currencies and freeze your card using the Travel app, Reload whenever you need to, with up to 23 currencies available, Can be used wherever Mastercard is accepted, 24/7 call centre help is available if you need it, Wallet-to-wallet feature - where you can transfer any leftover currency to a new currency of your choice. If you have selected home delivery, your order can only be delivered to the billing address of your payment card to protect you from any unauthorised card use. The refund offer does not affect your statutory rights. Renewing Passports: If you answer 'Yes' to all 5 eligibility questions in the "Renew a Passport by Mail" section, mail your renewal form directly to the State Department.If you don't meet all the renewal requirements, you . Withdrawal charge: 80 THB, TRY Turkish lira Max daily cash withdrawal 450 EUR Lines open 24 hours a day, 7 days a week, Please call our Travel Money card team immediately on: Plan your getaway with travel essentials including travel money, insurance and documents. When your card has expired and no replacement card has been issued your account will be closed. Replacement card . Its handy if you dont want to carry cash around or exchange currency while on holiday. For applications made online or in the app, youll need to wait 2-3 days for your card to be delivered. Your card will take 2-3 days to be delivered, and once it arrives you can link it to our Travel App to manage on the go! Max daily cash withdrawal 1,700 AED Stay away from the Post Office, supermarkets and travel agents for cards (or cash), keep your money in pounds until conversion at ideal rates without fees at the time of transaction using cards from Starling Bank, Monzo, Metro Bank (Europe only), Revolut or Loot.io - or the various 'travel' credit cards of course. Plus, you can only spend whats on it, so this can help you to budget. We provide a range essential financial services, from savings, borrowing to money transfers. "r;3.lokl@usS/)n)bb_ea? Spend in 36 million locations around the world*. You can also contact the Post Office Travel Card Customer Services department via the following methods: Heres how to deal with some common problems you might have with your travel card. Curve is secure. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. Max daily cash withdrawal 750 NZD Full details of our charges and fees can be found in our Travel Money Card terms and conditions. Max daily cash withdrawal: 40,000 JPY When your card has expired and no replacement card has been issued your account will be closed. We have listed all available currencies and their associated withdrawal limits and charges below: EUR euro For example: One last thing to note on the subject of fees. In addition, a rate display is provided on the travel money ordering website which can be accessed by selecting the currency exchange rates menu option. Max daily cash withdrawal: 750 NZD Bring a valid passport, UK driving licence or valid EEA card as ID, Call us to report your card lost or stolen, or to ask us another question, Make sure youve got everything you need before going away. Withdrawal charge: 2.5 USD, AED UAE dirham But for now, lets focus on the Post Office travel card. Read the small print before you use the Post Office foreign exchange service. Please see Terms of Use for your region or visit Wise Fees & Pricing: Only Pay for What You Use for the most up-to-date pricing and fee information. After you've activated your card, you can manage it using our Travel app or a web browser. 0 A monthly maintenance fee of 2 will be deducted from your GBP balance 12 months after your card expires. Branch exchange rates depend on several factors, egbranch location, competition, cost of order, convenience, etc. The Post Office travel card costs nothing to order. 0000015387 00000 n Travel money cards are a lot more secure than carrying around bundles of cash, They make travelling easy and convenient leaving you free to focus on your adventures, Youre guaranteed great exchange rates too. Max daily cash withdrawal 600 CAD These details can be checked on the Financial Services Register by visiting the Financial Conduct Authority website and searching by Firm Reference Number (FRN). If obtaining a refund for cash only the original currency purchased will be accepted. There are also charges for using your card at an ATM. Post Office Limited is registered in England and Wales. hA 04s\GczC. Make contactless payments from any of your cards (including your Post Office Travel Money Card) using your favourite digital wallet Apple Pay. If we cannot verify your identity we cannot proceed with the transaction. If you bought physical foreign currency online or from a Post Office branch, you will need to go into a Post Office branch that sells foreign currency to arrange your refund by following the process highlighted on this page. Withdrawal charge 12.50 DKK, GBP Pound Sterling Your Travel Money Card is completely separate from your bank account so its a safe and secure way to pay while youre abroad. If you do use your card in a country with a local currency that isnt supported by the card, youll be charged a cross-border fee of 3%. When you place your order you will be given the option to select a preferred delivery date/time. Max daily cash withdrawal: 3,000 HKD This means that a 20 purchase in Spain would cost you 20 and will be deducted from your EUR balance. Travel Money Card. But just remember to compare exchange rates and fees (especially for those all-important ATM withdrawals) before choosing a travel card for your trip - as you could be getting a better deal elsewhere. No, you dont have to move money. 0000003803 00000 n But these times may increase if theres large-scale disruption to our operations, such as we experienced during the coronavirus pandemic. Decide on the money order amount. Orders incorporating same day collections: Cancellation can only be undertaken prior to dispatch of your order. You can make transactions wherever the Mastercard Acceptance Mark is displayed. Well run through what it is and how it works, along with fees, exchange rates, supported currencies and how to apply for one. Max daily cash withdrawal 9,000 CZK Withdrawal charge 50 CZK, DKK Danish Kroner We appreciate that it is always handy to have a few lower denominations available for small purchases at the start of your travels. Youve got your holiday wear, your sunscreen and youvetriple-checked that your passport is in your bag (yep still there). 900412). As soon as you select the 'Place order' button we will validate your card and the availability of funds. hb```b``ee`e`bb@ !6 da8n599p&0i:~xqC Post Office and the Post Office logo are registered trademarks of Post Office Limited. Choose your currency and you can top up your card with between 50 and 5,000 in any of the 23 currencies listed above. Not every instance of your credit report being checked by an organisation will result in a visible footprint being left on your report. Call charges: calls to 03 numbers will cost no more than calling a standard geographic number starting with 01 or 02 from your fixed line or mobile and may be included in your call package dependent on your service provider. Therefore your order will be fulfilled using the denominations available, wherever possible supplying you with a mix of banknotes. 0000183849 00000 n We provide a range essential financial services, from savings, borrowing to money transfers. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. 0000004060 00000 n 020 7937 0280. Withdrawal charge: 3.5 NZD, PLN Polish zloty If you have money in one currency and spend in a different currency well automatically move this for you to authorise a transaction. startxref And you can use it in multiple countries, as it supports 23 currencies. Withdrawal charge 2.5 USD, AED UAE Dirham The Post Office travel card is certainly handy for when youre jetting about and want a secure option for payments in different currencies. For example, if you go to Brazil and use your card at a local restaurant, youll be charged the cross-border fee of 3% as Brazilian real isnt supported by the card. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. However, it does leave a soft ID footprint on your credit file which should not affect your credit rating. Editor, Marcus Herbert. Max daily cash withdrawal: 6,500 ZAR If you lose your Post Office currency card or discover that its damaged, just phone the contact centre. Youll need to activate your travel card before you can use it. Registered office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ. Refunds will be made at the same exchange rate as given at the time of purchase. We will always try and offer the best ratesubject to this criteria. Canadian Dollar - 3 CAD. 0000004031 00000 n If your local branch does not hold currency in store, they can pre-order this for you. Financial sanctions are restrictions put in place by the UN, EU or UK to achieve a specific foreign policy or national security objective. Calls may be monitored or recorded for training and compliance purposes. Paying in local currencies is quick and easy, especially as its a contactless card. We have listed each available currency and their associated withdrawal limits and charges below: EUR Euro Full details can be found on the letter that comes attached to you your card. Withdrawal charge 80 THB, TRY Turkish Lira "Mobile App" means Post Office Travel Money Card App which allows you to check your card balance, top-up card, find nearest cash machine worldwide, view recent transactions, and find nearest Post Office Limited branch and much more. Once your card has expired you'll pay a monthly inactivity fee of 2 per month if you don't redeem your balance within 12 months of the card expiring. Western Union international money transfer. Our verdict? A safe to use pre-paid, reloadable, multi-currency card, thats not linked to your bank account, You can manage your account and freeze your card with our Travel app, One prepaid Mastercard that stores up to 22 currencies. They can issue you with a new one. Just call the number printed on the back of it and well take you through it. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. xref 900412). 0000001898 00000 n You can top up funds on the card and transfer currencies between different wallets for these currencies easily in our travel app or online. If youre buying something in person, youll need to enter your PIN. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. To avoid unnecessary chargers to your card, wherever asked, you should always choose to pay for goods or withdraw cash in the currencies of your card. Cash withdrawal limits vary from currency to currency. Branch exchange rates depend on several factors like branch location, competition, cost of order, convenience, etc. Please contact us on 0345 8500 900 Monday to Saturday from 8:30am to 5:30pm for advice on what is the best currency to take. This will prevent high fees and very poor exchange rates being applied at an ATM or retailer. For loads in Great British pounds, a load commission fee of 1.5% will apply (min 3, max 50). Both of these could lead to funds being held by the retailer, which would prevent you from using them. , regardless of which card youre spending on. You can unfreeze just as easily if you find your card again. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. You have 28 days from the date you bought your currency. A couple of other potential charges to be aware of: If you try to use your Post Office card in a country where they dont offer currency, youll be charged a 3% cross border fee. Yes. Withdrawal charge: 600 HUF, JPY Japanese yen Bring a valid passport, UK driving licence or valid EEA card as ID. Activate it by following the instructions in your welcome letter. You can check the Post Office exchange rates on its website, travel money card app and branches. Withdrawal charge: 15 CNY, CZK Czech koruna Take one secure, prepaid Mastercard away with you that holds multiple currencies (see common questions for which). First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . Fee changes depending where cash is being withdrawn. For example, you can withdraw a maximum of 450 euros or $500 US dollars in a single transaction. This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. Withdrawal charge: 20 NOK, NZD New Zealand dollar For enquiries about transactions or managing your card online or via the app, call: Refunds are only obtainable by the original purchaser. The good news? Go to any Post Office location. Withdrawal charge 3 AUD, CAD Canadian Dollar Max daily cash withdrawal 6,500 ZAR Using your card You can use your Post Office currency card anywhere that accepts MasterCard, online and at ATMs. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. The Post Office offers excellent exchange rates. Western Union international money transfer, Post Office Travel Money Card's terms and conditions, Top-up limit: minimum 50 maximum 5,000, Maximum balance: 10,000 at any time, with a maximum annual balance of 30,000. Use your Post Office card anywhere they accept MasterCard, including online payments and ATMs. All Post Office Travel cards are valid for up to 3 years. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date. When it expires, your card isn't automatically reissued. Jt@AD$: B5wHz2PM`X Youll also be charged for withdrawing cash from any ATM, even in currencies supported by the card. We often link to other websites, but we can't be responsible for their content. And the fact that its a prepaid card helps with budgeting and keeping your spending in check. If you prefer, you can also top up at the Post Office website or in a local branch. Withdrawal charge: 3 CAD, CHF Swiss franc Yes. Packing for a short trip, I found mine had expired the previous month, so rang up and was told a new one would be sent - though too late for me. If youre not happy with your Post Office experience, please let us know and well do our best to put things right. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. Withdrawal charge 7 TRY, ZAR South African Rand A margin added on top of this makes the rate worse for you, so youll get less EUR, USD or whatever other currency youre exchanging. 0000000016 00000 n Withdrawal charge: 8.5 PLN, SAR Saudi riyal Have your bank account number and sort code to hand. \H10FE,@ kAl If your order is accepted, funds will be allocated against your card immediately. Max daily cash withdrawal 1,500 TRY The minimum order is 400, and the maximum order is 2500. So, you can spend in shops, bars and restaurants without any charge - as long as youre paying with an available balance of a currency supported by the card. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. We offer a range of postal services to send, collect and return items, including regular sender services. Alternatively, you can move the funds using the "Transfer" icon on the free Post Office Travel app (App Store, Google Play) or "Transfer to another wallet" icon if managing your account online. The Post Offices terms and conditions list a handful of situations in which you shouldnt use your card. Withdrawal charge: 30 ZAR. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. Max daily cash withdrawal: 1,500 SAR These lines are open for 24 hours and 7 days a week. If you bought foreign currency using a Travel Money Card, you must call the number on the back of your Travel Money Card and Post Office will take you through the next steps.